Direct line for urgent protocol issues
Call (681) 084-8942 during business hours (08:00–18:00 EST, Mon–Fri). Our engineers respond to critical IAA documentation gaps within 2 hours. Non-urgent queries receive a callback within the same day.
Direct line for technical documentation, protocol inquiries, and regulatory submissions under the Impact Assessment Act.
97099 Kelsie Motorway Apt. 603
Monday–Friday, 08:00–17:00 EST. Technical reviews scheduled by appointment.
Technical support channels
Call (681) 084-8942 during business hours (08:00–18:00 EST, Mon–Fri). Our engineers respond to critical IAA documentation gaps within 2 hours. Non-urgent queries receive a callback within the same day.
Send your compliance documentation or verification questions to info@directbioenergy.com. We acknowledge receipt within 1 hour and provide a full written response within 8 business hours. SLA covers all biomass feedstock and emissions modelling topics.
Browse our curated FAQ covering IAA screening thresholds, feedstock classification, and chain-of-custody audit steps. Updated quarterly with new rulings from the Impact Assessment Agency of Canada. No login required.
Answer a few short questions to see which biomass verification pathway fits your operation under the Impact Assessment Act.